I have to say, Andrew the salesman was really nice guy. But Judy that does the title work is very unprofessional. When I called to get the title work and tags transferred, she yelled and screamed at me. I don't know about you, but I'm to used to being talked to like this when doing business especially when you are a paying customer. Judy tried to tell me she couldn't do the paperwork because the tags were up for renewal, demanded we bring her more money, or she couldn't do the paperwork. My husband explained the tags were still valid, but we went ahead and renewed them ourselves online for two years. A week later, JUDY is still saying she couldn't do the paperwork because of the renewal. I asked that they just cut us a check for the taxes they collect and I would do the paperwork myself. I went by the office to pick up the check, Jerry Farmer the owner talked down to me like I was a child, telling me it was because the tags needed to be renewed. I told him the tags were renewed the day she asked for more money. Jerry then said that I was wrong, that they still showed online needing to be renewed. I told him there was no reason to talk any more, just give me the paperwork, Id do it myself. Jerry came out with a check for the DMV, with no paperwork. I then told him I had to have the title work to take to the DMV, once again I was yelled at. I get the paperwork from JUDY, and once again she smarted off the me. I exit the office, go out to the car, I am on the phone with my parents, and JERRY FARMER, Judy and another lady came out to my car, waving at me, knocking on my car window, telling me to have a nice Fuc..... day, haven't you left yet? Then laying on the horn and waving as they left the lot. Note: I went straight to county office DMV, transferred the tags in few minutes, with no problem. I have never been treated so badly and unprofessionally in all my life. I would not recommend anyone do business with these individuals.
All USA
I have to say, Andrew the salesman was really nice guy. But Judy that does the title work is very unprofessional. When I called to get the title work and tags transferred, she yelled and screamed at me. I don't know about you, but I'm to used to being talked to like this when doing business especially when you are a paying customer. Judy tried to tell me she couldn't do the paperwork because the tags were up for renewal, demanded we bring her more money, or she couldn't do the paperwork. My husband explained the tags were still valid, but we went ahead and renewed them ourselves online for two years. A week later, JUDY is still saying she couldn't do the paperwork because of the renewal. I asked that they just cut us a check for the taxes they collect and I would do the paperwork myself. I went by the office to pick up the check, Jerry Farmer the owner talked down to me like I was a child, telling me it was because the tags needed to be renewed. I told him the tags were renewed the day she asked for more money. Jerry then said that I was wrong, that they still showed online needing to be renewed. I told him there was no reason to talk any more, just give me the paperwork, Id do it myself. Jerry came out with a check for the DMV, with no paperwork. I then told him I had to have the title work to take to the DMV, once again I was yelled at. I get the paperwork from JUDY, and once again she smarted off the me. I exit the office, go out to the car, I am on the phone with my parents, and JERRY FARMER, Judy and another lady came out to my car, waving at me, knocking on my car window, telling me to have a nice Fuc..... day, haven't you left yet? Then laying on the horn and waving as they left the lot. Note: I went straight to county office DMV, transferred the tags in few minutes, with no problem. I have never been treated so badly and unprofessionally in all my life. I would not recommend anyone do business with these individuals.