HORRIBLE CUSTOMER SERVICE ! Period. Save yourself the time and go to a eye center that is more concerned with taking care of their customers rather then sitting at the front desk doing nothing.
They only have one docter available to fit people for contact lens and he is ALWAYS GONE AND ON VACATION. So they tell you they will out you on a waiting list for of a closer or cancellations appointments comes up and they never call you.
The front desk staff are very impatient and rude towards answering questions. Especially the two women that sit at the front desk. More concerned with going to lunch more then anything.
The office is over whelmed with customers and so the wait time for even if you have an appointment is ridiculous.
The staff are stressed out and docters always on vacation.
Only go here if your looking for a pair of name brand frames no one else has. Every other customer service expect is horrible.
HORRIBLE CUSTOMER SERVICE ! Period. Save yourself the time and go to a eye center that is more concerned with taking care of their customers rather then sitting at the front desk doing nothing. They only have one docter available to fit people for contact lens and he is ALWAYS GONE AND ON VACATION. So they tell you they will out you on a waiting list for of a closer or cancellations appointments comes up and they never call you. The front desk staff are very impatient and rude towards answering questions. Especially the two women that sit at the front desk. More concerned with going to lunch more then anything. The office is over whelmed with customers and so the wait time for even if you have an appointment is ridiculous. The staff are stressed out and docters always on vacation. Only go here if your looking for a pair of name brand frames no one else has. Every other customer service expect is horrible.