Sandra Tirado, MD, FACP

I have visited this office a few times since moving to Northern Virginia. Every time was the same, make an appointment, show up, wait, see nurse/PA, wait for the doctor, dr. pretends to listen, dr. prescribes antibiotics for everything, dr. goes to next person. The front desk staff is ok and does a good job. The office manager and billing department are the worst service I have ever experienced. I had a service billed to me that was not a service I received. When I called the billing department and spoke with the office manager about the issue, she assured me that the charges would be removed as this was a mistake on their part. The charges were not removed and they continue to bill me. The office manager has lied to me on multiple occasions and the last time tried to tell me she no longer makes the billing decisions and that the director that makes the decisions is unwilling to call me back. Then she hung up on me. I later found out that she is the only office manager and has full authority to make the decisions.