Set up an appointment online. Took the day off work and came into the office. They had no record of me but said they could fit me in 2 hours later. I said fine and waited 40 minutes. Another woman came in 30 minutes after I did with an appointment she made online and they (again) had no record of her. They said they could fit her in 30 minutes later...which was 30 minutes before my appointment. Needless to say, I thanked the reception staff and cancelled my appointment.
Fantastic place I recommend it to all my friends. First off, the people are very honest. No one tried to upsell me for the sake of their profits and the doctor was extremely transparent about the pro/cons of different options. Secondly the service is prompt, I barely waited, and they got me in and out fast. Finally very fair prices. I use contacts and they're only 1-2% more expensive than buying online with tax and shipping. Considering I also get the contacts soomer, that's totally worth it. Update: I was an idiot and ran out of contacts, I called to put in a new order and they even gave me a sample pack to hold me over until they come in. Great customer service!!!