I attended KC when I was young, so when choosing a center for my daughter, I thought family owned KC would be perfect for her. This is not the same center that I have fond memories of. Our problems began when I started to receive constant reports from the teachers that my daughter was not acting appropriately and had to visit the principal. When I investigated further, the behavior was typical 3YO behavior and many of the other parents in our room were receiving the same reports. It seemed like the teachers were just not able to handle the situation. Also, afternoon staff members were often texting on their phones when I walked in. Then I found out that my daughter was eating by herself for weeks because of her behavior. I asked the teachers to please allow her to eat with her peers, but the issue was not resolved. I finally went to the KC manager and the eating alone stopped. The final straw was when I called to arrange a meeting for myself & husband to meet with the director & nurse to discuss a health issue my daughter has and how KC was dealing with this issue. The director told me she would not meet with me, she works 12 hour days, she is too busy, and the issue would have to be dealt with over the phone. My issue was not dealt with over the phone that day and the tone of the director was unsettling. I found another center down the road that is $500 cheaper a month.
All USA
I attended KC when I was young, so when choosing a center for my daughter, I thought family owned KC would be perfect for her. This is not the same center that I have fond memories of. Our problems began when I started to receive constant reports from the teachers that my daughter was not acting appropriately and had to visit the principal. When I investigated further, the behavior was typical 3YO behavior and many of the other parents in our room were receiving the same reports. It seemed like the teachers were just not able to handle the situation. Also, afternoon staff members were often texting on their phones when I walked in. Then I found out that my daughter was eating by herself for weeks because of her behavior. I asked the teachers to please allow her to eat with her peers, but the issue was not resolved. I finally went to the KC manager and the eating alone stopped. The final straw was when I called to arrange a meeting for myself & husband to meet with the director & nurse to discuss a health issue my daughter has and how KC was dealing with this issue. The director told me she would not meet with me, she works 12 hour days, she is too busy, and the issue would have to be dealt with over the phone. My issue was not dealt with over the phone that day and the tone of the director was unsettling. I found another center down the road that is $500 cheaper a month.