On December 23rd, my mother brought my phone up to the CPR location in Chesapeake, and the person who helped her out was very friendly. Unfortunately, they didn't have the part my heavily damaged phone needed, and I was told that they would purchase the part and fix my phone within 3-7 business days. Unfortunately, 10 days later, I still did not have my phone back, and I was understandably miffed. When my mother called the store, the person she talked to apologized and explained that the part had been shipped, but had been stuck somewhere for 2 days. Today, 11 days later, we were told that the part arrived completely crushed, and that they were complaining to the company they'd bought it from and had put a rush on another part.
So, CPR, thank you for your help with my phone, for handling the LCD part like you have, and for charging us a decent price. I'm not angry at all about waiting a little while longer for my phone, and I'll definitely be a repeat customer if I have any other phone issues.
:)
All USA
On December 23rd, my mother brought my phone up to the CPR location in Chesapeake, and the person who helped her out was very friendly. Unfortunately, they didn't have the part my heavily damaged phone needed, and I was told that they would purchase the part and fix my phone within 3-7 business days. Unfortunately, 10 days later, I still did not have my phone back, and I was understandably miffed. When my mother called the store, the person she talked to apologized and explained that the part had been shipped, but had been stuck somewhere for 2 days. Today, 11 days later, we were told that the part arrived completely crushed, and that they were complaining to the company they'd bought it from and had put a rush on another part. So, CPR, thank you for your help with my phone, for handling the LCD part like you have, and for charging us a decent price. I'm not angry at all about waiting a little while longer for my phone, and I'll definitely be a repeat customer if I have any other phone issues. :)