Every time I go in this store, I am met with snooty staff. Maybe it's because I am younger than their usual clientele, but they talk down to me and treat me as if I do not know what I'm doing in regards to my current skincare routine. When I asked for a sample of a product, I was given a sample of another product I did not ask for because the staff didn't like the one I wanted. I left the store that day with two samples of products I never asked for. I have yet to go into this store and be pleased with their customer service. The cast members at the Sephora around the corner are much more helpful and pleasant.
Every time I go in this store, I am met with snooty staff. Maybe it's because I am younger than their usual clientele, but they talk down to me and treat me as if I do not know what I'm doing in regards to my current skincare routine. When I asked for a sample of a product, I was given a sample of another product I did not ask for because the staff didn't like the one I wanted. I left the store that day with two samples of products I never asked for. I have yet to go into this store and be pleased with their customer service. The cast members at the Sephora around the corner are much more helpful and pleasant.