Undependable and lacking in customer service. I placed an order for supplies in November and was informed my order would take 10 days to two weeks. After three weeks I called and was informed my order was placed but I would not receive any thing until after the holidays. In January I was informed I needed to have my machine read for supplies. My next appt was in February where my doctor confirmed I was good for a year an they should have sent the supplies. At any rate, I have lost trust and find it hard to believe anything this company says.
Inside staff is sometimes nice, sometimes condescending. Phone staff, wherever they maybe, the worst. Supplies and appointments take forever. Even if you are trying to comply, if you have a problem, it takes weeks for resolution.